Sales Manager- Used Car
Listed on 2026-02-09
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Sales
Customer Success Mgr./ CSM
Overview
As the Young Family Continues to Grow, We Are Excited to Add a Sales Manager to Help Lead and Support Our Expanding Sales Team. We Are Looking for an Experienced Manager Who Is Passionate About Mentoring Others, Driving Results, and Creating a Positive Team Environment. This Position Offers an Opportunity to Step into a Leadership Role While Remaining Actively Involved in Customer Interactions and Deal Support.
The Sales Manager Oversees Sales Operations, Leading and Coaching the Sales Team, and Ensuring a High-quality Customer Experience. This Role Oversees Sales Processes, Performance Monitoring, and Staff Development While Remaining Actively Involved in Customer Interactions and Deal Support. The Sales Manager Plays a Key Role in Driving Sales Results, Maintaining Team Accountability, and Fostering a Positive, Customer-focused Sales Culture.
Key Responsibilities- Monitor the CRM, Ensure Sales Professionals Are Following Established CRM Processes;
Set-up Campaigns for Sales Professionals. - Take Customer Turnovers on the Showroom Floor to Support the Sales Team and Assist in Closing Deals When Needed
- Coach, Mentor, and Support Sales Staff in Day-to-day Operations
- Ensure Training, Accountability, and Maintaining High Standards of Customer Service Is Provided to Sales Professionals
- Assign Leads to Sales Professionals, Monitor Lead Quality, Follow-up Activity, and Overall Sales Performance
- Help Maintain a Positive, Professional, and Team-focused Culture on the Sales Floor
- Complete Accurate and Timely Vehicle Appraisals for Trade-ins Using Market Data and Dealership Standards
- Strong Working Knowledge of New Car Leasing, Including Programs, Incentives, and Payment Structures
- Report, Monitor, and Track Vehicles in the Car Bravo System to Ensure Accuracy and Compliance
- Oversee Lot Management and Maintain Awareness of Inventory Availability and Location
- Other Duties As Assigned.
- Several Years of Successful Automotive Sales Experience
- Strong Desire to Learn, Grow, and Transition into a Leadership Role
- Excellent Communication, Coaching, and Interpersonal Skills
- Comfortable Using CRM Tools, Internet Leads, and Modern Dealership Processes
- Highly Organized, Dependable, and Able to Adapt in a Fast-paced Environment
- Professional Appearance and Customer-first Mindset
- Team-oriented with a Positive Attitude and Strong Work Ethic
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