Public Safety Officer

Job Summary

The Memorial Healthcare Department of Public Safety is a 24-hour public safety department that works to meet the needs of the Memorial Healthcare community. The department manages all security operations at Memorial Healthcare. Memorial Healthcare Public Safety Officers provide for public safety by maintaining order, responding to emergencies, protecting people and property, promoting good community relations and patrolling assigned areas to prevent crime;

enforce laws, and arrest violators. Officers may also perform activities such as criminal investigations, report writing, interviewing witnesses, crime victims, and suspects.

The Memorial Healthcare Department of Public Safety is a 24-hour public safety department that works to meet the needs of the Memorial Healthcare community. The department manages all security operations at Memorial Healthcare. Memorial Healthcare Public Safety Officers provide for public safety by maintaining order, responding to emergencies, protecting people and property, promoting good community relations and patrolling assigned areas to prevent crime;

enforce laws, and arrest violators. Officers may also perform activities such as criminal investigations, report writing, interviewing witnesses, crime victims, and suspects.

The Public Safety Officer provides emergency, public safety, physical security, and protection and preparedness services to the Memorial Healthcare Center (MHC) organization under the direction of the Manager of Public Safety. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family-centered care.

• Represents the Health System by providing assistance and guidance to all patients, staff, and visitors.
• Patrols and monitors the internal and external activities of the grounds, parking lots, structures, and buildings to ensure compliance with health center policies, state law, and federal laws, responding to and reporting any and all violations to a command officer. Responds to any and all reports of criminal activity and effect arrests as appropriate within the parameters of Department of Public Safety policy/procedures, state and federal law, and Michigan Commission of Law Enforcement Standards (MCOLES);
  
  utilizing the necessary force to effect an arrest, using handcuffs, and other restraints in accordance with department procedures, policies, and regulations.
• Responds to a variety of potential and/or real emergencies, fire and building alarms, ordinary events (patient standby/restraint), person(s) with weapons, medical emergencies, and/or any other public safety-related incident.
• Exercise reasonable independent judgment within legal parameters of the law to determine when there is reasonable suspicion to detain and/or search, when probable cause exists to arrest, and the appropriate application of force used to preserve life and property.
• Completes a daily activity report documenting non-routine activities for referral to the appropriate manager.
• Completes a written report involving a complaint and/or investigation of criminal activity, violation of security policy and procedure, suspicious activity, and/or any incident involving the use of force. The Public Safety Officer shall utilize the appropriate documenting procedures and complete the report in its entirety.
• Maintains all security police equipment in working condition. Proactively recognizes and reports to the commanding officer any safety risks and/or hazards and, when possible, takes immediate action to reduce or remove the risk and/or hazard.
• Respond to complaints generated by patients, staff, and visitors, including reports of lost property, suspicious activity, improper access, and suspicious packages.
• Respond to general assist calls generated by patients, staff, and visitors, including locking/unlocking doors, jumpstarts, wheelchair assists, and or any customer service-related issues.
• Issues citations for improper parking, handicap, and fire lane violations.
• Self-reports to a commanding officer any off-duty police contact, arrests, and court orders such as Injunctions, Personal Protection Orders, and legal proceedings that would prevent the Public Safety Officer from owning, possessing, or carrying a firearm i.e., Domestic Violence Order, or conditional bond release. Failure to report this information will result in immediate termination.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations applicable to their role, Memorial Healthcare Standards of Conduct, the Department of Public Safety policy and procedure, and any related policies and procedures pertaining to the adherence of behavior that reflects honest, ethical, and professional behavior.
• Requires the ability to take charge and direct others in emergencies or other dangerous…