Assistant Fitness Director

• Free gym membership
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

The Assistant Fitness Director (AFD) is a key leadership position responsible for driving personal training revenue, delivering an exceptional member experience, developing high-performing trainers, and executing operational excellence within the Fitness Department. Working in partnership with the Fitness Director and General Manager, the AFD is expected to lead by example, coach team members, and contribute to the overall success and profitability of the club.

This role requires a results-driven leader with strong sales ability, a passion for developing others, exceptional organizational skills, and a commitment to delivering best‑in‑class member service.

The Assistant Fitness Director is expected to work during peak business hours to maximize member engagement, sales opportunities, and team development.

• Monday – Thursday
  • Morning Shift: 8:00 AM – 12:00 PM (or 9:00 AM – 1:00 PM based on club needs)
  • Evening Shift: 3:00 PM – 7:00 PM (or 4:00 PM – 8:00 PM based on club needs)
• Friday & Saturday
  • 8:00 AM – 12:00 PM (or 9:00 AM – 1:00 PM based on club needs)

Schedule flexibility may be required based on business needs, special events, or staffing demands.

Sales & Revenue Performance

The Assistant Fitness Director is expected to consistently achieve the following minimum performance standards:

• Generate a minimum of $3,500 in new recurring Personal Training EFT each month
• Achieve 100% of Weekly Key Deliverables (WKDs)
• Attain 100% of assigned monthly Personal Training revenue goals
• Maintain Attrition at 10% and below
• Generate consistent referral opportunities and contribute to overall department growth
• Execute all company sales systems and follow-up processes with urgency and consistency

The Assistant Fitness Director is responsible for delivering an exceptional member onboarding experience while maintaining the following performance metrics:

• 70% Kickoff Appointment Set Rate
• 40% Fitness Assessment Completion Rate
• 40% Personal Training Close Rate

Success in this role requires consistent execution of the member journey while creating long-term relationships that improve member retention and results.

The Assistant Fitness Director serves as a coach and mentor to the Personal Training team by:

• Providing daily coaching and accountability
• Assisting with recruiting, interviewing, onboarding, and trainer development
• Conducting floor coaching and observation sessions
• Developing trainers in sales, service, programming, and retention
• Leading by example through professionalism, energy, and execution
• Supporting a positive, high-performance culture focused on member success

The Assistant Fitness Director is responsible for maintaining operational standards that support a safe, organized, and compliant department.

Expectations include:

• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag
• Maintain 100% compliance with all company policies, procedures, and operational standards
• Maintain 100% Enhance compliance
• Ensure timely completion and accuracy of all administrative tasks
  
  Maintain accurate member documentation and training records
• Execute all audits, reporting, and required operational processes
• Maintain a clean, organized, and professional fitness department
• Protect company assets while promoting a safe environment for members and team members

The…