Line Service Technician | KOXC

At Clay Lacy Aviation, we've built a legacy of excellence by combining innovation, safety, and exceptional service. We’re looking for people who share our passion for aviation and our commitment to doing the right thing. Curiosity and continuous learning are valued, and teamwork is essential. If you’re ready to contribute your skills in a supportive, high‑performing environment where every detail matters, you’ll find opportunities to grow your career and help shape the future of private aviation.

The Line Service Technician I provides outstanding customer service while supporting all ground operations for inbound and outbound aircraft, crews, and passengers. The role partners closely with other departments—Charter, Aircraft Maintenance, Valet, and Facilities—to ensure seamless day‑to‑day operations. Safety is our highest priority;
Line Service Technicians handle fuels and other hazardous materials and must follow all handling and safety procedures without exception. The airport environment is high‑noise and requires the use of personal protective equipment. Because the role involves operating vehicles and moving aircraft near people, buildings, and other aircraft, strict adherence to safety protocols is essential to protect yourself, others, and company and customer property.

Location:

Oxford, CT (KOXC)
Type:
Full‑Time (40 hours)

Shift: Evening Shift (candidate must be flexible)
Compensation: $20.02/hr – $26.34/hr; eligible for comprehensive Employee Benefits Plan

Must pass pre‑employment drug testing and background check.

• Have and maintain a valid driver’s license in the state of work location; restricted licenses are not acceptable.
• Learn and comply with all safety and operating standards of vehicle and passenger safety as well as airport policies.
• Always provide excellent customer service to both internal and external clients.
• Complete NATA Safety First training, Clay Lacy Aviation training, and other job‑related training.
• Communicate effectively with internal and external stakeholders, over telephone and in writing.
• Make decisions with multiple objectives and implement them in a safe, efficient manner.
• Follow oral and written directions; plan and complete assigned duties on a regular schedule; maintain good working relationships with others.
• Schedules are subject to change; employees must be available to work flexible hours, including overtime, holidays, and covering time‑off for the team.
• May be required to work graveyard shifts during employment.
• Perform a variety of manual tasks: facility cleaning, vehicle washing, aircraft window cleaning.
• Work without direct management supervision.
• Comfortable working outdoors, day, night, and in all weather conditions.
• Fuel aircraft in accordance with ATA Specifications 103 and AirBP GAFO Standards.
• Marshal aircraft under direct supervision; ensure aircraft are chocked and secured.
• Communicate information and instructions verbally and/or via radio equipment.
• Provide aircraft lavatory and potable water service.
• Safely operate refueling trucks up to 10,000 gallons.
• Load and unload baggage.
• Assist pilots with aircraft pre‑ and post‑flight services.
• Top off fuel trucks and complete proper fuel farm paperwork.
• Operate light ground support equipment.
• Provide basic security duties to people and property.
• Direct people, drivers, and flight crews on the ramp area.
• Drive company and client vehicles off‑site.
• Assist other departments as required, including facility and hangar cleaning.
• Perform other duties and tasks as assigned.

• Create strong customer relations and deliver customer‑centric solutions.
• Take on new opportunities and challenges with a sense of urgency and enthusiasm.
• Work collaboratively to meet shared objectives.
• Communicate clearly to varied audiences and modes.
• Gain the trust and confidence of others through honesty, integrity, and authenticity.

• Compliance with all safety requirements necessary to perform the job safely.
• Maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.
• Perform duties listed…