Education-Driven Customer Success Specialist
Job in
Oxford, Worcester County, Massachusetts, 01540, USA
Listed on 2026-07-30
Listing for:
Ellenco Estágios e Treinamentos
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Wilson Language Training is seeking an entry-level Customer Success Specialist to be the primary post‑sales contact, helping customers have a great experience. The role aims to retain existing business and support expansion within the account portfolio.
The CSS will engage customers, resolve requests, and collaborate with internal teams to ensure smooth journeys, while minimizing churn and driving renewals. Strong communication and organization are essential.
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