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Associate Seller Support Consultant
Job in
Oxford, Lafayette County, Mississippi, 38655, USA
Listed on 2026-09-22
Listing for:
mTrade
Full Time, Part Time
position Listed on 2026-09-22
Job specializations:
-
Business
Data Analyst -
Administrative/Clerical
Data Entry
Job Description & How to Apply Below
The Associate Seller Support Consultant provides initial/tier one support to customers data and files via email, live chat, etc., by handling inquiries and basic product-related documents and data.
Principal Accountabilities- Identify and assess if documents are missing from files.
- Input verbiage into system for clients that are missing documents.
- Give DDV visibility once file is reviewed and not missing critical documents.
- Verify data extracted for reports is correct before being sent to 3rd party.
- Record errors in a tracking system to have updated.
- Close tickets in the system that are issued from emails.
- Prepare files to print and ship from office 3 days a week.
General knowledge of industry documents, mTrade's products and services, policies, terms and conditions.
Position RequirementsThis full‑time position requires working from mTrade's office 2 - 3 days p/week.
Position Requirements
10+ Years
work experience
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