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Academic Advising and Retention Counselor (Oxford

Job in Oxford, Lafayette County, Mississippi, 38655, USA
Listing for: Northwest Mississippi Community College
Full Time position
Listed on 2026-08-05
Job specializations:
  • Education / Teaching
    Academic Advising & Student Services, School Counseling & Student Support
Job Description & How to Apply Below
Position: Academic Advising and Retention Counselor (Oxford)

Academic Advising And Retention Counselor

The Academic Advising and Retention Counselor (ARC) is a full-time, 12-month, professional staff position housed in the Student Success Center. The Academic Advising and Retention Counselor reports to the Student Services Manager at the Oxford Campus and will also work closely with the Academic Advising and Retention Center (ARC) Director. The Academic Advising and Retention Counselor will have responsibility for coordinating advising and retention programs and services for students at the Oxford Campus.

These services shall be coordinated in concert with other student services departments as well as all academic divisions.

The Academic Advising and Retention Counselor will act as an academic advisor to an assigned group of students and regularly provide advising services to students who come to the Student Success Center at the Oxford Campus. The Academic Advising and Retention Counselor will assist with ACT and placement testing, withdrawal processing, counseling, and student activities.

The Academic Advising and Retention Counselor is charged with creating an atmosphere that promotes student success, social and academic engagement, academic success, and personal development. The following are indicative of the qualifications, duties and responsibilities, and physical demands that fall within this position.

Required Qualifications:

  • Bachelor degree in Counseling, Psychology, Education, Student Affairs, or related field
  • A minimum of one year of experience working with students in an educational setting

Preferred Qualifications:

  • Master's degree in Counseling, Psychology, Education, Student Affairs, or related field
  • Experience as an Academic Advisor in a college or university setting
  • A minimum of two years of experience working with students in an educational setting
  • Licensed Professional Counselor (LPC)
  • Experience working in a community college or regional college setting
  • Experience working with a Student Information System or CRM

Essential Duties and Responsibilities:

  • Must support NWCC Mission and Vision
  • Must demonstrate passion for student success
  • Serve as essential part of the academic advising and retention team
  • Advise and assist students with scheduling, registration, and academic progress
  • Utilize Dropout Detective and any other software to assist with retention efforts
  • Process student course and program withdrawals and generate weekly/monthly reports
  • Assess and improve the onboarding process of new students and advising services for current students, improving both efficiency and effectiveness
  • Ensure the delivery of accurate, relevant, and timely information to students concerning the culture of higher education, placement test results, academic standards and expectations, and program options and requirements
  • Coordinate retention programs with student services, including data collection, analysis, and reporting outcomes
  • Identify priorities, strategic goals, and action plan to enhance student progress to degree completion
  • Update and implement procedures and practices to promote the success of students
  • Serve as Success Coach training program coordinator for all staff who are involved in advising students. Utilize various technologies to promote the program
  • Maintain and update Success Coach and advisee information found on the college website and online catalog
  • Serve as an assigned Success Coach to a designated student group and provide academic advising services to students through walk-ins and appointments
  • Provide counseling for students related to personal and academic success and concerns
  • Administer the residual ACT and placement testing
  • Assist with planning and implementing student engagement activities
  • Collaborate and advise with the University of Mississippi on the institutions' joint partnership programs
  • Attend and participate in promotional and community events (day and/or evening) if needed
  • Participate in meetings and serve on committees as required and function as an advocate for advising within the college community
  • Work collaboratively with the marketing and academic staff to develop program brochures and other informational materials
  • Other assigned duties as assigned…
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