Academic Advising and Retention Counselor (Oxford
Job in
Oxford, Lafayette County, Mississippi, 38655, USA
Listing for:
Northwest Mississippi Community College
Full Time
position
Listed on 2026-08-05
Job specializations:
-
Education / Teaching
Academic Advising & Student Services, School Counseling & Student Support
Job Description & How to Apply Below
Position: Academic Advising and Retention Counselor (Oxford)
Academic Advising And Retention Counselor
The Academic Advising and Retention Counselor (ARC) is a full-time, 12-month, professional staff position housed in the Student Success Center. The Academic Advising and Retention Counselor reports to the Student Services Manager at the Oxford Campus and will also work closely with the Academic Advising and Retention Center (ARC) Director. The Academic Advising and Retention Counselor will have responsibility for coordinating advising and retention programs and services for students at the Oxford Campus.
These services shall be coordinated in concert with other student services departments as well as all academic divisions.
The Academic Advising and Retention Counselor will act as an academic advisor to an assigned group of students and regularly provide advising services to students who come to the Student Success Center at the Oxford Campus. The Academic Advising and Retention Counselor will assist with ACT and placement testing, withdrawal processing, counseling, and student activities.
The Academic Advising and Retention Counselor is charged with creating an atmosphere that promotes student success, social and academic engagement, academic success, and personal development. The following are indicative of the qualifications, duties and responsibilities, and physical demands that fall within this position.
Required Qualifications:
- Bachelor degree in Counseling, Psychology, Education, Student Affairs, or related field
- A minimum of one year of experience working with students in an educational setting
Preferred Qualifications:
- Master's degree in Counseling, Psychology, Education, Student Affairs, or related field
- Experience as an Academic Advisor in a college or university setting
- A minimum of two years of experience working with students in an educational setting
- Licensed Professional Counselor (LPC)
- Experience working in a community college or regional college setting
- Experience working with a Student Information System or CRM
Essential Duties and Responsibilities:
Must support NWCC Mission and VisionMust demonstrate passion for student successServe as essential part of the academic advising and retention teamAdvise and assist students with scheduling, registration, and academic progressUtilize Dropout Detective and any other software to assist with retention effortsProcess student course and program withdrawals and generate weekly/monthly reportsAssess and improve the onboarding process of new students and advising services for current students, improving both efficiency and effectivenessEnsure the delivery of accurate, relevant, and timely information to students concerning the culture of higher education, placement test results, academic standards and expectations, and program options and requirementsCoordinate retention programs with student services, including data collection, analysis, and reporting outcomesIdentify priorities, strategic goals, and action plan to enhance student progress to degree completionUpdate and implement procedures and practices to promote the success of studentsServe as Success Coach training program coordinator for all staff who are involved in advising students. Utilize various technologies to promote the programMaintain and update Success Coach and advisee information found on the college website and online catalogServe as an assigned Success Coach to a designated student group and provide academic advising services to students through walk-ins and appointmentsProvide counseling for students related to personal and academic success and concernsAdminister the residual ACT and placement testingAssist with planning and implementing student engagement activitiesCollaborate and advise with the University of Mississippi on the institutions' joint partnership programsAttend and participate in promotional and community events (day and/or evening) if neededParticipate in meetings and serve on committees as required and function as an advocate for advising within the college communityWork collaboratively with the marketing and academic staff to develop program brochures and other informational materialsOther assigned duties as assigned…
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