Information Technology Manager Multi-Pro

Introduction...Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

• Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.
• Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.
• Paid time off is earned according to the local policy and increases with the length of employment.

• Creates framework for property user profile interfaces as they relate to Company systems and networks.
• Analyzes hardware, software, and computer system functional specifications to determine property and business needs.
• Partners with property leadership to implement products, systems, and specifications from analysis outcomes.
• Provides oversight and leadership to the local IT team and staff.
• Responsible for assigning tasks and ensuring they are carried out.
• Interacts with property management to convey status of IT projects and to understand what other business units are working on to ensure proper alignment with IT initiatives
• Access to restrictive areas, software and hardware based on need and must follow property and company security guidelines inclusive of pre-authorization.
• Confers regularly with management and corporate quality control personnel to resolve problems and to recommend measures to improve operations and conditions of technology and equipment.
• Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Associate’s degree in computer technology or related field and three years related experience or training; or equivalent combination of education and experience.
• Knowledge of a wide variety of technologies to effectively support end-user technical needs including computing devices, operating systems, network technologies, printers and peripherals, and a variety of software applications (desktop, client-server, browser-based, etc.);
• Experience in operating systems, software tools and project management methodologies required.
• Must be highly proficient in all Microsoft applications.
• Must have working knowledge of current Windows operating systems.
• Must have working knowledge of networking fundamentals and Microsoft active directory administration.
• Must have experience supporting current Microsoft Office suites, troubleshooting computer hardware, software, and operating systems, and performing computer imaging and restoration.
• Must have excellent verbal and written communication skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

LANGUAGE SKILLS

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