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Associate Seller Support Consultant
Job in
Oxford, Lafayette County, Mississippi, 38655, USA
Listed on 2026-09-24
Listing for:
mTrade, LLC.
Full Time, Part Time
position Listed on 2026-09-24
Job specializations:
-
IT/Tech
IT Support, Data Entry, Cybersecurity
Job Description & How to Apply Below
The Associate Seller Support Consultant provides initial/tier one support to customers data and files via email, live chat, etc., by handling inquiries and basic product-related documents and data.
Principal Accountabilities:- Identify and assess if documents are missing from files.
- Input verbiage into system for clients that are missing documents.
- Give DDV visibility once file is reviewed and not missing critical documents.
- Verify data extracted for reports is correct before being sent to 3 rd party.
- Record errors in a tracking system to have updated.
- Close tickets in the system that are issued from emails.
- Prepare files to print and ship from office 3 days a week.
General knowledge of industry documents, mTrade's products and services, policies, terms and conditions.
Position Requirements :This full-time position requires working from mTrade's office 2 - 3 days p/week.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Position Requirements
10+ Years
work experience
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