Hospital Operations Manager

Are you a dedicated and dynamic leader with a passion for veterinary medicine? Do you thrive on driving growth and fostering a positive and collaborative team environment? Pampered Paws Animal Hospital is seeking an enthusiastic Veterinary Hospital Manager to join our thriving team!

As a Veterinary Hospital Manager, you will play a crucial role in shaping the future of our hospital, ensuring top-tier patient care, and exceptional client service. Your leadership will be instrumental in driving our hospital's success, enhancing profitability, and nurturing a culture of excellence and compassion. If you're ready to lead a dedicated team and drive the success of a growing veterinary hospital, we want to hear from you!

For more details, please visit our website at:(Use the "Apply for this Job" box below)..com

The Opportunity:

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital.

Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.

Responsibilities:

Complete ownership of P&L, accountable for the hospital's performance

Collaborate with regional leadership to identify trends and forecast the hospital's needs

Manage accounts receivable

Oversee hospital inventory and control facility and administrative costs

Manage payroll for hospital staff

Develop the hospital schedule and manage labor costs

Champion change and identify, document, share, and promote best practices

Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks

Implement new technologies and initiatives to improve operational efficiency

Establish and drive the culture of the hospital

Track and maintain current licensures for all DVMsProvide feedback and handle challenging conversations

Demonstrate and reinforce the highest level of client service

Qualifications:

A bachelor’s degree in business or a related field is preferred3-5 years of experience in a managerial role, including customer service experience

Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus Benefits:

Annual Bonus Opportunity Health Insurance Benefits Free Mental Health Benefit Options
401k with Match Competitive PTO Plan Continuing Education Stipends Fair Work-Life Balance