Business Analyst I​/Business Analyst II

* Lead and facilitate engagement with stakeholders to clarify objectives, success measures, and constraints.
* Independently elicit, analyze, and manage requirements across moderately complex initiatives.
* Translate ambiguous or competing needs into clear recommendations and documented outcomes.
* Act as a primary point of connection between business partners and technical delivery teams.
* Contribute to project planning, prioritization, and delivery decisions with sound analytical judgment.
* Use process and performance data to inform recommendations.
* Guide testing strategies and validate that delivered solutions meet intended business outcomes.
* Proactively identify process improvement opportunities and recommend practical, incremental improvements.
* Bachelor's degree earned by date of hire, AND
* Demonstrated experience performing business analysis–related activities such as requirements elicitation, process analysis, stakeholder coordination, or solution validation, AND
* 1+ year of professional technical experience.
* Bachelor's degree earned by date of hire, AND
* Substantial experience performing business analysis–related activities, including direct engagement with stakeholders, independent requirements analysis, and contribution to solution delivery, AND
* 4+ years of professional technical experience.
* Clear and effective verbal and written communication with both technical and non-technical audiences.
* Ability to build trust, facilitate discussion, and work collaboratively across roles and perspectives.
* Analytical thinking and curiosity, with comfort exploring unfamiliar business domains.
* Familiarity with concepts such as process mapping, stakeholder analysis, and requirements documentation.
* Willingness to learn new tools, methods, and technologies as needed.
* Experience with common BA and project tools (e.g., ticketing systems, workflow tools, Agile backlogs).
* Strong verbal and written communication skills, including facilitation of complex discussions.
* Ability to navigate competing priorities and guide stakeholders toward shared understanding.
* Experience applying business analysis techniques such as process modeling, gap analysis, and impact assessment.
* Familiarity with Agile or iterative delivery environments.
* Working knowledge of change management concepts and organizational impact.
* Experience with common BA and project tools (e.g., ticketing systems, workflow tools, Agile backlogs).
* Fundamental knowledge of business analysis practices including requirements elicitation, documentation, and validation.
* Ability to gather information from stakeholders through interviews, observation, and structured discussion.
* Ability to document requirements, workflows, or user needs clearly and accurately.
* Strong written and verbal communication skills with technical and non‐technical audiences.
* Ability to analyze problems, ask clarifying questions, and break down ambiguous issues into manageable components.
* Ability to collaborate with stakeholders and technical teams to support solution development.
* Ability to learn new systems, tools, and business domains quickly.
* Strong knowledge of business analysis practices including requirements elicitation, analysis, documentation, and validation.
* Ability to independently facilitate stakeholder discussions to clarify goals, needs, and constraints.
* Ability to analyze business processes and identify opportunities for improvement or efficiency.
* Ability to communicate complex ideas clearly to diverse stakeholders.
* Ability to translate ambiguous or competing needs into clear requirements and recommendations.
* Ability to manage requirements across a project lifecycle including prioritization and change tracking.
* Strong analytical thinking and problem‐solving skills applied to operational and technology initiatives.
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