French speaking Reservations Coordinator
Job in
Oxford, Oxfordshire, OX1, England, UK
Listed on 2026-09-10
Listing for:
French Selection UK
Full Time
position Listed on 2026-09-10
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Event Management & Planning
Job Description & How to Apply Below
Location:
London Salary:
Circa £29,000 per annum plus lunch voucher and great benefits
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4313RF1 The company: A well-established luxury hotel chain with a presence throughout the UK and globally Main duties:
An exciting opportunity to join a dynamic team within the global contact centre to manage guest reservations
The role:
- Manage guest reservation enquiries for all hotels within the collection via telephone and email in a professional and timely manner.
- Process, confirm, amend and cancel reservations accurately within the reservation systems.
- Provide detailed information to guests regarding hotel services, room availability and rates.
- Conduct follow-up communications related to reservation requests to ensure a seamless and positive guest experience.
- Coordinate guest special requests and communicate them effectively to the appropriate hotel departments to ensure guest expectations are met.
- Maintain strong communication between the Global Contact Centre and individual hotels to ensure operational alignment and service consistency.
- Build positive relationships with guests and internal teams through clear, professional and courteous communication. The candidate:
- Fluent in French (written and spoken) essential
- Experience working in hotel reservations / bookings / travel industry essential
- Excellent communication skills with the ability to interact professionally
- Ability to prioritise and multitask
- Must be able to work shift patterns The salary:
Circa £29,000 per annum plus lunch voucher and great benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×