Casual Food Service Assistant

The Queen's College is one of the oldest Colleges in Oxford University and is conveniently and prominently situated on Oxford's High Street. It was founded in 1341 and now consists of splendid 17th- and 18th-century buildings which replaced those of the medieval foundation. It has about 330 Undergraduates, 160 Graduates, and about 40 Fellows (in various categories - tutorial, professorial, research, etc.).

The College provides board and lodging for the majority of its students, both graduate and undergraduates. A small number of Fellows live in College throughout the year. In addition to rooms for students and Fellows, the College maintains extensive library facilities, seminar and meeting rooms, music rooms, common rooms, and many other facilities to support the academic and cultural life of the College.

During the Easter and summer vacations, there is an active conference business, including the provision of full board to a high standard.

This role will involve working as part of our friendly team of Hall waiting staff. Successful candidates will have as many as possible of the skills and characteristics detailed below.

• Arrive at work and report to the supervisor on duty in good time, dressed according to College policy
• Wear clean and ironed black and white uniform at all times, and closed, black, sensible shoes
• Maintain personal hygiene standards (minimal make up, and long hair to be tied back at all times, finger nails should be short in length.)
• Be courteous to all customers and fellow workers at all times
• Lay tables correctly for specific type of event
• Serve food and beverages as required
• Assist the Senior Common Room when necessary
• Sweep floors and mop floors, highlighting areas with appropriate signage
• Provide additional support in the plate washing area as required
• Ensure chemicals are used correctly and with the necessary PPE
• Report any breakages to the supervisor on duty
• Restock food and beverages between food service sessions
• Ensure all equipment is cleaned and put away, and the area left clean at the end of each shift, reporting any faults to the manager on duty
• Dispose of all rubbish into the correct refuse bin
• Attend any training courses if requested to do so
• Carry out all reasonable tasks as requested by the supervisor on duty

The above list is not an exhaustive list of duties and this job description may be subject to change due to organisational need.

• Eligible to work in the UK
• Good standard of general education
• Fluency and accuracy in written and spoken English
• Good level of numeracy
• Excellent customer service skills
• Flexible attitude to work
• Attention to detail
• Ability to work under instruction and in harmony with colleagues
• Ability to work under pressure
• Ability to achieve and maintain required levels and standards of service and hygiene
• Ability to work flexible hours including evenings, weekends and Bank holidays
• Adaptability and flexibility to manage a variable workload
• Ability to prioritise and undertake tasks in a logical and methodical manner
• Willingness to support colleagues

• Level 2 in food safety in catering
• Experience in food allergen and special dietary requirements

Full terms and conditions of employment will be provided in writing to the successful candidate.

The information below is for guidance only and does not constitute the contract of employment.

The salary will be £14.06 per hour.

The College has paid the Oxford Living Wage (OLW) since 2022; this rate of pay is linked to the Living Wage Foundation's Real Living Wage and ensures that wages do not fall below a level of liveable earnings. Increases in the OLW are not determined by the College.

This is a casual contract and services will be required according to business needs. The College is under no obligation to offer you work and you are under no obligation to accept any work from the College

The deadline for the receipt of applications is Friday 30th October 2026.

Interviews will be ongoing and the posts will be filled as soon as suitable candidates are found.

All data supplied by applicants will be used only for the purposes of determining their suitability for the post and will be held in accordance with the principles of the General Data Protection Regulation 2018.

The College…