Fire & Security Service Engineer

Your Role as a Fire & Security Service Engineer

• Maintain Fire & Security Systems in your assigned area.
• Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
• Plan and respond to routine and re‑active call visits in your area.
• Maintain effective communication with customers when planning site visits.
• Maintain your stock levels with support from the Stores team.
• Attend training sessions as and when required.
• Attend Engineering team meetings as and when required.
• Identify any personal training and development needs to help you provide the best possible customer service.

• A technical background in the electrical / electronic industry.
• Good all‑round knowledge of Fire and Security Systems.
• Experience of front‑line customer contact preferred.
• Excellent organisational skills.
• A professional and presentable demeanour, always.
• An ability to deliver exceptional customer service.

Competitive salary, vehicle allowance, flexible holiday, health and wellbeing benefits, pension contributions, and a comprehensive training and development plan.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know by emailing us.