ASHP Engineer

Excellence is not just an expectation, it's our standard. With a driven team of nearly 600 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather.

We are looking for skilled and dedicated ASHP Engineers to join our operations in Oxford. In this role, you will be at the forefront of modern heating solutions, managing installations, repairs, and maintenance across renewable technologies and eco-friendly systems. If you are a logical thinker with a passion for first-class customer service and a "first-time fix" mentality, we want to hear from you.

• Perform installations and repairs on heating, ventilation, and renewable technologies.
• Conduct detailed surveys, record safety‑critical data (flows, temperatures, settings) and identify non‑compliant issues.
• Maintain van stock to ensure high "First Time Fix" rates and coordinate with the office for parts procurement.
• Adhere to company complaint procedures, document property damage via photos/reports, and act with duty of care toward vulnerable tenants.
• Manage real‑time job updates, including timestamps for arrivals, completions and detailed return‑work notes.

• Demonstrable success in a similar role.
• Strong knowledge of renewable technologies and eco‑friendly installations.
• Solid foundation in domestic hot water systems and ability to diagnose complex faults.
• G3 Unvented competency is essential.
• Proficiency in fault‑finding and expert use of a multimeter.
• Innovative approach to troubleshooting and a logical mindset.
• Excellent communication skills and ability to work independently.
• Commitment to taking responsibility and learning from challenges.
• Belief in unity and collaboration to solve customer challenges.

• Highly competitive base salary plus excellent OTE.
• Company van and fuel card.
• 29 days annual leave (includes statutory bank holidays and Christmas/New Year closure).
• Employer‑contributed pension scheme.
• Enhanced maternity/paternity leave, flexible benefits (Bike to Work, Health Shield care plan) and Employee Assistance Program.

Sureserve is proud to be an equal‑opportunity employer, deeply committed to creating a diverse and inclusive environment. We encourage applications from all backgrounds and do not discriminate on the basis of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, age, disability or veteran status.

If you require adjustments during the recruitment process to enable you to perform at your best, please contact

All successful candidates will be subject to our employment eligibility, right to work, and criminal reference checks before starting work with us.