Accounts Receivable

The Accounts Receivable Clerk I is an entry-level position responsible for performing routine accounts receivable and billing support activities under the direction of the Accounting Manager or other designated accounting staff. Primary responsibilities include processing and applying customer payments, maintaining account records, preparing routine billing documentation, and responding to customer inquiries in accordance with established procedures.

This position provides practical experience in accounts receivable operations. Success requires accuracy, organization, dependable follow-through, professional communication, and a willingness to learn. As knowledge and proficiency develop, additional responsibilities may be assigned consistent with the level of the position.

• Maintain regular, reliable, and punctual attendance.
• Process and apply customer payments, including checks, ACH, wire transfers, and credit card transactions, following established procedures.
• Enter and maintain accurate customer account information and accounts receivable records.
• Calculate and verify routine freight charges associated with customer invoices using established guidelines.
• Prepare and distribute customer invoices, prepayment requests, statements, and related documentation.
• Assist in researching payment discrepancies, chargebacks, deductions, returns, bad checks, and disputed invoices; escalate complex issues to appropriate accounting personnel.
• Respond professionally to customer inquiries regarding invoices, account balances, payment status, and billing documentation.
• Obtain, organize, and provide invoice copies and supporting documentation as requested.
• Communicate with customers by phone and email regarding payment reminders and document collection activities in the appropriate system.
• Collaborate with Accounting, Customer Service, Sales, and Shipping departments to resolve billing issues.
• Support account reconciliation and month-end closing activities by gathering records, preparing reports, and completing assigned tasks.
• Maintain confidentiality of customer financial information and company records.
• Participate in training, departmental projects, and process improvement initiatives.
• Perform other duties as assigned.

• Up to one (1) year of experience in accounts receivable, billing, cash application, collections, accounting support, or data entry.
• Associate degree or coursework in Accounting, Business Administration, Finance, or a related field.
• High school diploma or GED equivalent.
• Six (6) months or more of accounts receivable, billing, cash application, collections, or related accounting support experience.
• Basic proficiency with Microsoft Office applications, including Excel and Outlook.

The Know Your Rights poster is available here: https://(Use the "Apply for this Job" box below). Your Rights
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The pay transparency policy is available here: https://.pdf

For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

Apple One participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. /resources

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.