Site Supervisor; Customer Service

Site Supervisor

Simi Valley or Oxnard, CA | Full-time | MF 8:00 AM to 5:00 PM

August Roofing & Solar is hiring a Site Supervisor focused on customer service in Simi Valley, CA. This full-time role combines customer service and construction site supervision
. You'll be the on-site point of contact for homeowners, HOAs, and property managers, ensuring projects run smoothly, safely, and on schedule. Competitive pay ($24-$28/hour +Incentives), full benefits, company vehicle, fuel card, phone, and growth opportunities included.

At August Roofing & Solar, we're not just building roofs we're building trust, peace of mind, and lasting customer relationships. As a leading Southern California contractor, we specialize in roofing, solar, and maintenance services for homeowners, HOAs, and property managers. Our team is expanding, and we're looking for a Site Supervisor who can combine field oversight with excellent customer service.

• Serve as the primary customer contact, welcoming homeowners and providing clear, daily updates on progress and next steps.
• Maintain a safe, clean, and respectful jobsite, stepping in as needed for basic clean-up and hands-on support.
• Lead and oversee crews, managing workflow and keeping projects on schedule.
• Ensure top-quality workmanship, proactively identifying and resolving issues before they impact the customer.
• Coordinate logistics, including scheduling deliveries, managing equipment, and occasionally picking up and transporting materials from our yard or local suppliers.
• Document project milestones with photos and notes, and guide customers through the final walkthrough and completion.
• Support business growth, canvassing nearby homes to notify neighbors of upcoming work, provide company information, and generate new appointment opportunities (with incentive-based rewards).

• Background in construction, roofing, project management or site supervision (preferred, but not required).
• Strong customer service skills professional, clear, and respectful communication.
• Ability to read project plans and enforce safety/OSHA standards.
• Tech-friendly: CRM systems, photo documentation apps, Microsoft Office/Teams.
• Highly organized, dependable, and able to manage multiple priorities.
• Valid driver's license with a clean record. No DUI within the last 5 years.
• Able to lift up to 80lbs in support of delivering job materials to projects sites

• Competitive Pay: $24-$28/hour (depending on experience) + Incentives for 5-star reviews and setting new appointments
• Full Benefits:
  Medical, dental, vision, PTO, and paid holidays
• Company Vehicle + Fuel Card, Phone, and Uniform provided
• Supportive team culture built on professionalism, craftsmanship, and growth
• Career development opportunities in a growing company that promotes from within

You take pride in doing things the right way. You value quality craftsmanship just as much as clear communication and follow-through. You're comfortable speaking with homeowners, property managers, and builders, setting expectations, and earning trust while also leading crews in the field and keeping projects on track. You enjoy being hands-on, solving problems in real time, and bringing order to busy job sites.

If you're looking for a role where your leadership, organization, and people skills matter every day, this is a great fit.