Customer Experience & Engagement Specialist
Job in
Oxnard, Ventura County, California, 93033, USA
Listed on 2026-07-01
Listing for:
BIRNS, Inc.
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
BIRNS, Inc. in Oxnard, California seeks a Customer Experience Specialist to enhance the customer journey post-purchase. The role requires excellent communication skills and five years of customer service experience.
You will be the primary contact for customers, providing support and addressing concerns. The ideal candidate will have a Bachelor’s degree in a related field. Strong interpersonal skills and the ability to analyze customer feedback are essential for this position.
This role offers a dynamic work environment with an emphasis on customer satisfaction and continuous improvement.
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