Field Technician II; Overnight

Field Technician II (Overnight Travel Required)

Field Technician II (Overnight Travel Required) – Oxnard, CA

Our client is seeking a qualified Field Technician to join their team and provide end-user support. This position will require overnight travel from Sunday to Thursday, onsite at client location during normal business hours with travel overnight. OT may be required. Requires a valid state driver s license (Real ), clean MVR, and a reliable vehicle.

• Project focus on upgrading advanced commercial printers at retail locations
• Replace printer parts, paper feed, power supply, change print head, toner drum, transfer belt, and image unit
• Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems
• Provide on-site technical support to internal or external customers for complex or escalated technology issues on operational or maintenance aspects of system equipment
• Install and remove equipment and systems as required
• Manage day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems
• Ensure that schedules, transmissions, on-line systems, and problems are resolved accurately and in a timely manner
• Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management
• Determine the most cost-effective repair/resolution to minimize customer downtime

• Minimum 2 to 3+ years of field service experience, specifically in commercial printers
• Willingness to travel extensively by plane and/or car
• Commercial/large printer experience;
  Lexmark printer certification is a plus
• Experience working on commercial printers with electronics/mechanical aptitude
• Working knowledge of Windows operating systems, networks, databases, and network security concepts/tools
• Working knowledge of Microsoft Office (including Outlook)
• Experience with multi-platform Windows OS
• Knowledge of Rufus, Windows Server imaging, photo printing, troubleshooting system connectivity, Windows configuration
• Ability to work independently in a retail environment
• Ability to lift up to 50 lbs
• Excellent customer service and professionalism
• Strong written and verbal communication with stakeholders, leadership, partners, team members, and customers
• Ability to coordinate and prioritize multiple tasks with attention to detail
• Demonstrated ability to achieve results in a fast-paced, client-driven environment

The rate for this position is between $18.76 - $27.50 per hour. Factors which may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

The Company offers a comprehensive benefit package including medical, dental, vision, life, AD&D, disability plans, Employee Assistance Program, paid holidays (up to 6 days), paid time off (minimum 10 days annually), paid parental leave (minimum 10 days annually), 401(k), and FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the posting date. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

Compucom Staffing, a division of Compu Com Systems, Inc., is an Equal Opportunity Employer. For more information, visit

#INDCCStaffing

Note:

We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including fair chance ordinances as applicable.