Site Supervisor

Overview

BLISS Car Wash – Car Wash Supervisor

Bliss Car Wash is looking for an energetic, experienced Car Wash Supervisor to join a growing team.

At BLISS we make a difference one car at a time. It is not only about what we do, it’s about who we are. We are passionate and contagiously positive. We love to make people smile and we will do whatever it takes to make our guests happy.

• Supervise the site team and maintain a clean, efficient site.
• Maintain high standards of personal appearance and grooming, including wearing proper uniform attire and following uniform/appearance policy.
• Schedule the site team by following company policy.
• Review/approve employee timecards.
• Provide excellent guest experience by training the team on internal and external programs and building guest loyalty through the membership program.
• Train the team on product knowledge, package details, upgrades, and the membership program.
• Follow through/train the team on offering the membership program to all guests.
• Provide daily direction to the team and ensure safety and other compliance procedures are followed.
• Anticipate, prevent, identify, and solve problems as necessary.
• Train on-site open/close process and ensure the site is fully operational during business hours.
• Provide strong, positive, and proactive leadership; give direction, feedback, and hold team members accountable for performance and results.
• Give corrective actions/PIP when needed following company policy/guidelines.
• Maintain a safe work environment by following all safety protocols for the team and guests.
• Perform monthly OSHA training.
• Train the team on monthly consumable inventory and ordering consumables.
• Perform and train on after-hours site cleaning (includes tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.).
• Ensure staffing levels meet site needs.
• Interview, recruit, hire, and train all car wash staff.
• Address and resolve customer concerns, complaints, and inquiries efficiently.
• Be flexible to step into any role necessary.
• Ensure compliance with local, state, and federal laws.

• Must Have Car Wash Supervisor Experience.

• Must always maintain the highest level of guest service.
• Ability to adapt to the ever-changing high-volume car wash while working in a team environment.
• Take initiative when problems arise.
• Flexibility to adapt to a variety of situations.
• Attention to detail with the capability to prioritize and meet deadlines.
• Ability to work varied hours/days as business dictates, including Fridays & Saturdays.
• Ability and willingness to work at other locations as needed.
• Demonstrates ability to improve staff performance through motivation, training, and setting clear expectations.

• Written and verbal communication and documentation skills.
• Ability to multitask and have organizational skills.
• Able to lead, support, and contribute to team goals.

• Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers.

• Works mainly outdoors and at times indoors.
• Exposure to equipment fumes and cleaning solvents (dust, fumes, gases).
• Temperature and conditions may fluctuate (heat, cold, humidity).
• Loud noise and vibration exposure.

• Ability to lift up to 50 lbs.
• Ability to stand or walk for extended periods.
• Flexible hours, including nights, weekends, and holidays.
• Ability to operate all related equipment.

Compensation: $19 to $22 per hour Plus Commission.
Sign-on Bonus: $1,000.00.

• Paid Vacation time.
• Holiday Pay with Possible OT.
• Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.
• 401k with Employer Matching.
• FREE weekly car washes.
• Opportunity for growth within the Bliss family and value for each team member.

BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. A Sign-on Bonus is payable after 90 days of continuous employment.

We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.