Operations Director

Title:

Director of Operations

Reports to:

CEO

Full-time, on-sight:
Monday – Friday (with Mon-Thur schedule overlapping production team 5am – 3:30pm as needed)

Salary: $150,000 - $165,000

FLSA Status:
Exempt

Teeccino Caffe, Inc., a fast-growing, natural/organic brand of herbal teas and coffee alternatives, is seeking an experienced Director of Operations to lead end-to-end manufacturing and operational excellence in our SQF-certified facility. This role is accountable for production performance, team development, machine maintenance, warehouse and facilities management, food safety & quality systems, OSHA compliance, cost control, and scaling operations to support growth.

The ideal candidate is a hands‑on leader with CPG food manufacturing experience, deep knowledge of GMP regulatory compliance, and a proven track record of building high‑performing teams.

• Responsible for Operations function with management of Warehouse Manager, Production Planner, Production Supervisor, and Head Maintenance Mechanic
• Partner with Supply Chain on inventory management and planning
• Drive throughput, overall equipment effectiveness (OEE), labor productivity, and on‑time in‑full (OTIF) performance
• Collaborate with R&D and Commercialization team to scale new products from pilot to full production
• Lead capacity planning and capital projects (equipment, automation, facility renovation/expansion)

• Serve as executive owner of our annual SQF certification and other compliance certifications including Organic, GFCO, and Kosher
• Ensure compliance and company‑wide awareness of SQF and HACCP programs including daily GMPs and policy adherence
• Execute and optimize OSHA and workplace safety training program
• Champion a strong food and workplace safety culture across all departments

• Oversee schedule with Production Planner to meet demand with optimal efficiency
• Collaborate with Supply Chain to ensure raw material availability and inventory optimization while considering cash‑flow impact and facility space constraints
• Manage co‑manufacturers (if applicable) and logistics partners
• Oversee inventory system through current ERP, Acctivate, and a future ERP implementation

• Lead Lean / Six Sigma initiatives to improve yield, reduce waste, and lower COGS
• Establish KPIs and dashboards for safety, quality, delivery, cost, and team morale
• Own operational P&L performance in partnership with CFO
• Identify and execute margin improvement initiatives

• Continual training and coaching to develop Production and Warehouse supervisors and team members
• Foster a culture of accountability, safety, continuous improvement, and respect
• Support workforce planning, training, and succession planning
• Ensure strong labor relations and compliance with HR policies

• 401(k)
• Bonus based on performance
• Health insurance
• Paid time off

• 10+ years of progressive leadership experience in CPG food or beverage manufacturing
• Proven ownership of SQF (or BRC/IFS) certification and successful audits
• Strong knowledge of FDA/FSMA, HACCP, GMPs, food safety systems, and OSHA workplace safety compliance
• Experience leading multi‑functional teams
• Track record of driving operational excellence, cost reduction, and scalability
• Maintenance and Facilities Management Experience

• Comfortable in high‑growth, fast‑paced, multi‑production line manufacturing environments
• Strong understanding of ERP system integration, excel spreadsheets, and Microsoft Teams
• Bachelor’s degree in Engineering, Food Science, Operations, or related field
• Lean, Six Sigma, or Total Production Maintenance (TPM) certification
• Experience with ERP and inventory management systems including advanced production planning
• Master’s degree or MBA
• Bilingual English/Spanish

• SQF and other compliance audits completed with strong results and zero major non‑conformances
• Measurable improvements in OEE, yield, and OTIF performance
• Reduced manufacturing cost per unit and improved gross margin
• Strengthened leadership capabilities and improved team member knowledge through strong SOP documentation and implementation
• Production planning optimized for efficient product runs planned at least 4‑6 weeks in advance and inventory control
• Scalable operating model to support growth and smooth new product launches

• Competitive base salary + performance bonus
• 60% of health insurance covered. Dental and vision available.
• 401(k)
• 2 weeks PTO plus sick time and additional paid holidays

• Ability to stand and walk for an entire shift as well as sit at a computer for extended times
• Regular lifting and moving of up to 25 lbs.; occasional lifting up to 55 lbs
• Ability to bend, kneel, twist, climb, and reach in various directions
• Tolerance for a noisy environment