Store Manager E Ventura Blvd, Oxnard, CA Stores - Store Management

Position: Store Manager 1991 E Ventura Blvd, Oxnard, CA, United States, 93036 Stores - Store Management
## Store Manager
1991 E Ventura Blvd, Oxnard, CA, United States, 93036

Apply Now Get Job Matches Job IDBrand Name The Men's Wearhouse, LLCJob Function Stores - Store Management Shift Variable Location
1991 E Ventura Blvd, Oxnard, CA, United States, 93036

Location Name
02710 Oxnard Auto Center
** Reports to Regional Manager:
** As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience.

To be successful in this role the role you will:
* *** Inspire
* ** store team to achieve their best performance
* *** Execute
* ** to maximize growth and potential
* *** Create
* ** an engaged and inclusive store environment
* *** Elevate
* ** the customer experience through operational excellence
* *** Exceed
* ** customer expectations in all interactions
** Leadership:
*** leads store staff in meeting sales, service, and operational expectations.
* Sets clear performance expectations and makes sure store team is trained in sales, customer service, and operations to meet company standard.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
* Guides team to identify, recommend and implement changes to improve productivity.
* Takes the lead role in recruiting for store and embraces diversity by creating an inclusive store environment.
** Performance:
*** Achieves store business plans, including sales, customer service and operational goals.
* Develops game plans and follows up on execution to maximize sales and drive consistent performance results.
* Partners and presents opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions.
* Participates in driving business outreach opportunities and communicates leads to Multi-Unit Manager and Business Outreach team.
* Identifies performance opportunities and partners with Regional Manager to develop a plan to address and manage issues effectively.
** Operational Excellence:
*** Ensures store schedule accuracy to ensure proper staffing to effectively execute initiatives, Ship-from-Store, operational tasks and maintains proper sales coverage to deliver on the customer promise.
* Ensures store staff is trained on all internal operational functions.
* Stays informed on corporate communication, directives, initiatives, policies, and procedures.
* Implements store programs to increase efficiencies in sales, service, operations, and branding.
** Workplace:
*** Create an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Create a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Creates a steady pipeline of external talent through recruitment.
* Holds regular store meetings ensuring all store team members are up to date with all company directives.
** Customer

Experience:

*** Ensures store team is trained on the customer service expectations and creates an exceptional customer experience.
* Leads store team to exceed customer expectations and achieve a high Net Promoter Score (NPS).
* Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns.
* Ensures the store is visually set to brand standards and marketing initiatives are executed per company direction.
*
* Qualifications:

*** Minimum 3-years’ experience leading, managing, and developing retail teams.
* Creative individual who demonstrates good judgement and is tuned into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in…