Homeless Shelter Site Attendant - ON CALL

Job Details

Location:

Ventura, CA 93003
Type:
Part-Time, On-Call (schedule varies)
Pay: $20.50 per hour

• Employee Assistance Program
• Paid on-the-job training and orientation
• Referral program
• Opportunities for career advancement

"To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."

The Shelter Specialist provides supportive services and logistical support to the Emergency Shelter Program during designated shifts. Responsibilities include assisting with shelter activities, ensuring a safe and client‑focused environment, and supporting administrative duties. The role requires flexibility for weekend, morning, evening, and holiday shifts, strong communication skills, and a high level of dependability and responsibility. Fluency in Spanish is highly valued.

• Assist in the implementation of shelter activities to ensure quality, guest‑focused, trauma‑informed delivery of services.
• Encourage and discuss progress toward housing with shelter guests.
• Assist with shelter setup, maintenance, and general cleanliness, including emptying trash cans and cleaning spills.
• Assist with receiving and verifying orders from vendors and completing tally sheets.
• Post and update signs and service calendars.
• Set up and monitor audio equipment.
• Organize supplies and facilities as needed.
• Conduct neighborhood patrols to minimize potential impact on the surrounding community.
• Lifting up to 50 lbs is required.

• Maintain detailed daily summary sheets.
• Assist with record‑keeping and reporting.

• Assists with guest services and program activities as necessary.
• Completes ad hoc projects as assigned by the supervisor.

• High tolerance and understanding for individuals requiring urgent multiple case management and health needs.
• Capable of performing crisis intervention when needed.
• Ability to complete guest‑focused, trauma‑informed, and housing‑focused job duties.

• Reliable transportation.
• Flexible work schedule, including weekends and evening shifts.
• Detail‑oriented and computer proficient in Microsoft Word and Excel.
• Self‑motivated, able to manage a high volume of emails, work independently and with a group.
• Clear and respectful communication, both written and verbal.
• Multi‑tasking and fast‑paced work environment.
• Navigate urgent matters while maintaining flexibility.
• Work effectively with a diverse population.
• Rapid prioritization skills.
• Speak effectively before landlords and/or small groups.
• Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients it serves.

• Enter units with program staff as needed.
• Answer and respond to phone queries.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift fifty pounds at times.

Mercy House may modify, supplement, or revise all job descriptions to meet the overall needs of Mercy House, except where language specifically establishes the employment relationship is at the will of either the staff member or Mercy House.
Mercy House is an E‑Verify employer. Participation information can be found at the following URLs: (https://(Use the "Apply for this Job" box below).) and (https://).