Warehouse Supervisor

Description

Drum Workshop is hiring a Warehouse Supervisor to oversee daily warehouse operations while ensuring a safe, efficient, and well‑organized work environment. This role is responsible for coordinating workflow, supporting inventory and shipping activities, maintaining safety and quality standards, and providing hands‑on supervision on the warehouse floor.

In addition to operational oversight, the successful candidate will be a confident, engaged people leader who guides and develops warehouse staff, sets clear expectations, and holds team members accountable. This individual will manage employee performance with professionalism and consistency, address attendance and conduct issues as needed, and communicate effectively—even in challenging or uncomfortable situations. This is a highly hands‑on, physically active role that requires both operational awareness and strong leadership presence.

Provide consistent, visible leadership on the warehouse floor while overseeing daily operations, workflow, and safety practices; set clear expectations and lead by example to support productivity, quality, and teamwork; coach and develop employees through regular feedback and performance conversations; partner with Human Resources on hiring and employee development; and foster a culture of trust, accountability, and continuous improvement. This is a hands‑on leadership role.

• Maintain inventory and supplies by receiving, storing, securing, and delivering items to production.
• Communicate job expectations; plan, monitor, and appraise job contributions; recommend compensation actions; and ensure adherence to company policies and procedures.
• Meet warehouse operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer service standards.
• Identify operational issues, resolve problems, and recommend warehouse system and process improvements.
• Coordinate the movement of inventory by scheduling materials to and from the warehouse and coordinating inventory transfers with related departments.
• Deliver supplies and equipment to internal departments by receiving, transferring, and documenting items.
• Maintain storage areas by organizing floor space, adhering to storage design principles, and recommending layout improvements.
• Ensure equipment remains operational by enforcing operating instructions, troubleshooting issues, scheduling preventive maintenance, and coordinating repairs.
• Ensure strict adherence to safety regulations (including OSHA/Cal‑OSHA) and maintain a clean, organized, and hazard‑free facility.
• Maintain proficiency in Warehouse Management Systems (WMS), ERP systems, and Microsoft Office tools, particularly Excel.
• Stay current with job knowledge by participating in educational opportunities and reviewing technical resources.
• Support the overall mission of the warehouse and organization by completing related duties as assigned.

In addition to managing people and daily operations, the Warehouse Supervisor is sometimes expected to work alongside the team as needed to ensure work is completed safely, efficiently, and correctly. This includes stepping in during high‑volume periods, space constraints, and time‑sensitive moves such as:

• Actively unload inbound containers and trucks, including directing and participating in the physical unloading, breakdown, and movement of product.
• Operate forklifts, pallet jacks, and other warehouse equipment daily to move, stage, and reposition inventory throughout the facility.
• Re‑shelve, re‑stack, and reorganize product frequently to maximize limited warehouse space and accommodate incoming shipments.
• Stage product for production, transfers, and outbound movement, often requiring multiple moves to create space for new inventory.
• Ensure all product is accurately received, labeled, and accounted for in the WMS/ERP system before being released to production or storage.
• Coordinate closely with Inventory Control and Production to ensure material availability, accurate counts, and timely delivery.
• Maintain detailed, accurate inventory records, investigate discrepancies, and participate in cycle…