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Customer Experience Coordinator - Gaylord National Resort & Convention Center, Washington, DC
Job in
Oxon Hill, Prince George's County, Maryland, 20745, USA
Listed on 2026-08-05
Listing for:
Encore Global
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Provide customers with information and support in a professional and friendly manner while building relationships to ensure a high-quality experience;
Acknowledge and interact with customers while maintaining a pleasant and professional image;
Coordinate with hotel sales team for site visit attendance and support;
Enter customer contact information and details into CRM system;
Drive customer service excellence by engaging in multiple points of contact throughout the day
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