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Customer Experience & Events Liaison
Job in
Oxon Hill, Prince George's County, Maryland, 20745, USA
Listed on 2026-08-20
Listing for:
Encore
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning, CRM Systems & Management, Client Relationship Management
Job Description & How to Apply Below
Encore is seeking a Customer Experience Coordinator to act as a liaison between Encore, venues, and customers, providing information and support with a professional, friendly approach. This role reports to the Director, Event Technology and involves customer engagement, billing and CRM data entry in a hotel/convention center setting.
The position emphasizes high-quality customer service, relationship-building, and multi-tasking across inquiries, site visits, and follow-up communications.
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