Utility Clerk

An exciting opportunity is available for a Utility Clerk in the Ozark, AL area.

Pay: $15.00 per hour

Schedule:

Monday – Friday, 7:00 AM – 4:00 PM

• Provide customer service by answering questions and processing requests related to municipal services in person or by phone.
• Accept and process payments including cash, checks, credit cards, vouchers, and other negotiable instruments for account deposits and bill payments.
• Issue receipts and ensure accurate documentation of all transactions.
• Assist customers by providing information, resolving concerns, and explaining policies or procedures.
• Balance daily cash receipts and reconcile payments with register tapes and records.
• Prepare form letters, maintain records, and compile reports or lists as needed.
• Initiate work orders for service connections and disconnections.
• Calculate applicable fees and charges and complete required paperwork.
• Provide support to the billing department as needed.
• Maintain a clean and organized customer service area.
• Utilize computer systems for daily tasks and recordkeeping.

• Prior experience handling cash transactions is required.
• At least 1 year of experience in payment collection, clerical accounting, or a general office environment.
• Strong basic math skills with the ability to quickly and accurately add, subtract, multiply, and divide.
• Ability to process and count cash accurately.
• Good decision‑making skills and the ability to follow established policies and procedures.
• Strong problem‑solving abilities.
• Comfortable working with computers and office systems.
• Previous teller experience is a plus.

Personnel Resources is an Equal Opportunity Employer.