Youth Services Associate

Job Title:

Youth Services Associate

FLSA Status:
Non-Exempt

Schedule:

Part-Time, approx. 20-24 hours/week, Monday-Saturday; including some evenings

Beginning Salary: $16-$17

Responsible for implementing library programming and outreach for ages zero to eighteen and their families, providing library services to patrons, and helping to maintain a safe and welcoming branch environment.

• 1-2 years library experience or 30 college credit hours

• Experience working with children and teens
• College credits with an education emphasis

• Plan and present youth programs for ages zero to eighteen
• Plan and present regular story times for ages 0-18 months or up to age 6
• Assist with the planning and implementation of annual library reading challenges, including the Summer Reading Challenge
• Record statistics of programs and evaluate for effectiveness
• Maintain knowledge of youth programming and literature trends
• Prepare book lists and promotional literature as assigned
• Pursue regular professional development training opportunities
• Make necessary purchases for programming within approved budget
• Prepare passive activities for the children and teen areas
• Conduct youth library tours as requested
• Assist the branch manager and administration with special projects and tasks
• Travel to other branches as needed to assist with programs

• Help maintain a clean, safe, and welcoming environment
• Monitor youth services areas, enforcing policy as needed
• Promote programs, including assisting patrons with registering for programs
• Maintain general upkeep of the children and teen collections, including but not limited to shelving, straightening, shifting, and weeding
• Help ensure all patrons have access to facilities and services

• Assist patrons with the use of library online catalog, reference materials, internet and library databases
• Guide patrons through the shelving arrangement to locate materials
• Assist patrons in placing a hold on desired items, including via MOBIUS or Interlibrary loan
• Be familiar with the contents of and technology needed to access the library’s digital collection, and teach patrons to use these resources
• Assist with patron inquiries on a wide variety of topics using reference interview techniques
• Utilize readers’ advisory tools and methods to suggest library materials to patrons

• Plan, promote, travel to, and provide outreach services for area schools, preschools, daycares, and community organizations
• Occasionally travel to and represent the library at community outreach events
• Promote the library to the community
• Work with the Outreach Department as needed

• Check-in returned materials and process items appropriately
• Evaluate the condition of items upon return, checking for components and assessing damage
• Shelve materials as needed
• Maintain patron and materials records, including registering patrons for new library cards and adding charges for lost or damaged materials
• Process incoming and outgoing holds for patrons, including contacting patrons
• Accept cash, check, and credit card payments on overdue, damaged, lost items
• Issue receipts for monetary transactions as needed
• Collect money for printing, photocopies, and faxes

• Effective, timely, thorough, and respectful communication with co-workers in person, by phone, in writing, or by email
• Effective, timely, thorough, and respectful communication with Administration about scheduling, absences, co-worker performance issues, procedures, policies, etc.
• Effective, timely, thorough, and respectful communication with IT on technological issues and use of the IT ticketing system

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing…