Restaurant Assistant Duty Manager

• Grade 12 or equivalent qualification

• Bilingual communication ability

• 2–3 years experience in a restaurant management or supervisory role within a reputable hospitality environment

• Comfortable interacting with high-end or discerning clientele

• Strong knowledge of food and beverage service, including dietary requirements, bar service, and wine varietals

• Demonstrated team leadership and staff training capabilities

• Professional appearance with a strong guest service orientation

• Ability to quickly become familiar with the menu and operational procedures

• Availability to work hospitality hours, including evenings, weekends, and public holidays

• Strong interpersonal and communication skills

• Ability to maintain professional relationships across departments

Key Responsibilities

• Engage with guests throughout service by maintaining a visible presence in the restaurant, monitoring service standards, and responding to guest needs and feedback

• Support the training, development, and performance management of restaurant staff

• Communicate relevant information effectively to the team, management, and guests

• Coordinate communication between front-of-house and kitchen teams to ensure seamless service

• Assist with staff scheduling and oversee stock flow within the restaurant

• Perform daily cash-ups and liaise with relevant departments or suppliers when required

• Ensure compliance with health, safety, and hygiene standards

• Handle general administrative duties including record keeping, ordering staff uniforms, responding to emails, engaging with guests, and meeting with suppliers when necessary

A well-established hospitality venue is seeking an Restaurant Assistant Duty Manager to support the Restaurant Manager with the day-to-day running of the restaurant. This role focuses on ensuring smooth service delivery, maintaining high standards of guest experience, and supporting the team to operate efficiently.