Part Time House Attendant

SUMMARY:

Weekend House Attendant - Saturday and Sunday only.

Responsible for general cleaning duties and a variety of cleaning tasks in public areas and suites.

ESSENTIAL FUNCTIONS:

1. Remove soiled linen and trash from suite attendant carts
2. Transport soiled linen to laundry and trash to dumpster
3. Deliver cribs, roll-aways, groceries and various items related to suites as requested by supervisor and/or guest. Return them to proper storage whenthe guest has finished using the items
4. Move furniture as required. This may include setting up tables and chairs inall meeting rooms for guest functions
5. Deliver supplies to proper storerooms and ensure locations are clean and organized
6. Remove all debris and trash from grounds and parking lot and check all trashand recycling receptacles. Clean as necessary.
7. Keep public areas neat and remove trash, mop floors and clean carpets as necessary or as requested by management
8. Vacuum and clean fireplaces if applicable, replenish logs and tags
9. Assist housekeepers in stripping floors and vacuuming when required
10. Clean kitchen light fixtures, under refrigerators, ceiling fans, sliding glassdoor tracks and other items as assigned
11. Flip mattresses in suites as directed by manager
12. Hang curtains and privacy drapes
13. Assist in the removal and laundering of bedspreads, blankets and curtains
14. Assist in monthly housekeeping inventory
15. Deep clean public areas as assigned
16. Use the L.E.A.R.N Model for all guest recovery incidents that occur (Listen,Empathize, Apologize, React, Notify)17. Always have a friendly and welcoming demeanor when interacting with ourguests
18. Clean rollers of vacuum and change vacuum bags at regular intervals toensure continued proper functioning
19. Responsible for knowing all hotel emergency procedures
20. Follow all hotel safety guidelines and requirements
21. Responsible for following all hotel quality assurance standards for department
22. Responsible for the proper administration of key control for issued keys
23. Responsible for the proper administration of keys left by guests in suite
24. Bring all lost and found items to the supervisor’s or manager’s office for logging and storage
25. Report immediately to a supervisor or manager any out of the ordinary situation in the guestrooms including unreported pets, parties in the suite,unusually dirty suites, a vacant suite when the room is thought to be occupied, or an occupied suite when the room is thought to be vacant
26. Fill out maintenance work orders and deliver to supervisor/manageror designated area in a timely manner
27. Learn basic front desk duties to cover lunches as needed
28. Accommodate guest special requests courteously
29. Answer guest questions regarding the hotel and local area facilities and services
30. Carry out any reasonable request by management that I am capableof performing.