Sales Support Specialist

At APP Group, we’re not just supplying sustainable paper and packaging, we’re reshaping the future of responsible business. As one of the world’s largest integrated pulp and paper companies, with over 100,000 employees delivering products to more than 150 countries, APP Group combines global scale with local agility.
We are looking for a Sales Support Specialist who can manage the operational side of sales and actively contribute to commercial activity. You will engage customers, support revenue generation, and work closely with the sales team.

What you’ll do:

Manage and process purchase orders (POs) accurately and efficiently
Follow up on payments and support accounts receivable (AR) collection
Engage directly with customers via phone and email
Support quotations, pricing, and day-to-day commercial activities
Maintain customer records and sales documentation
Coordinate internally to ensure smooth order fulfillment

What matters:

You work independently and take ownership
You are comfortable contacting customers and driving responses
You have a commercial mindset, not just an administrative one
You thrive in a fast-paced, sales-driven environment

Requirements:

8-12 years in sales support / inside sales / commercial admin
Degree required
Strong MS Excel and SAP skills are required
Fluent English
Industry experience (paper, packaging, tissue, pulp or related) is advantageous, not essential

Why this role?

This role offers exposure to commercial activities and customer interaction beyond traditional sales support. For individuals with ambition, it creates a pathway toward more commercially focused roles over time.
Equal Opportunity
APP is an equal opportunity employer. We value diversity and inclusion and welcome applications from all qualified candidates.
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