Job Description & How to Apply Below
Full-Time
28.800 € - 30.800 € La RAL prevista per questa posizione, in relazione al requisito richiesto di 0-1 anni di esperienza, prevede un minimo di €28.800 e un massimo di €30.800.
Unox S.p.A, market leader in high-end oven production and certified as one of the 100 best places to work in Europe, is looking for an Inventory Planner to join our Operations Team.
Main responsibilities
Ensure the accurate and timely issuance of the various documents related to the Back Office process.
Develop and update work procedures and guidelines related to the Back Office process.
Schedule tasks and activities to meet customer service KPIs.
Manage incoming calls in the system.
Handle customer enquiries via phone, email and fax.
Liaise with the finance department to resolve billing and payment issues.
Work closely with the shipping department to ensure that each order is delivered on time (prepare loading plans and shipping documents).
Accurately maintain the customer database, main records and sales contract files.
Manage customer complaints and issue tickets related to returned goods (RMA).
Provide customers with stock availability.
Monitor stocks of finished products and spare parts in the warehouses of Unox Group distribution branches to avoid overstock and stockouts and monitor and set reorder points.
Correctly manage the product phase-ins and phase-outs of the Unox group's distribution branches.
Support the back office of the Unox group distribution branches in order management, shipping, administration and import activities.
Requirements
Degree in economics and management, languages, management engineering
Good knowledge of written and spoken English, preferably C1
What Unox offers
Work-Life balance initiatives
Health insurance & welfare programs
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
Team building activities
The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.
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