Entry Level Service Agent

Entry Level Benefits Service Agent

Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)

Do you have a passion for helping others and a deep appreciation for those who have served our country and communities?

At
AO
, we proudly support working families, veterans, labor union members, credit union members, and their families by providing supplemental life, accident, and health benefits that help protect their financial future.

If you're looking for more than just a job—if you're seeking a career built on purpose, service, flexibility, and professional growth—this opportunity is for you.

No prior insurance experience is required. We provide comprehensive training, mentorship, and ongoing support to help you succeed.

For more than
70 years
, AO has proudly served working families throughout North America. As part of the
Globe Life
family of companies, we continue to grow by investing in our people through leadership development, mentorship, and performance-based advancement.

Our mission is rooted in service, integrity, and helping families gain financial peace of mind through personalized benefit solutions.

As a
Remote Benefits Specialist
, you'll become a trusted resource for clients by helping them understand their available benefits and guiding them through the enrollment process—all from the comfort of your home.

Through scheduled Zoom and phone consultations, you'll build meaningful relationships while providing exceptional customer service and ongoing support.

• Meet with clients through scheduled Zoom and phone appointments
• Educate clients on available benefits and coverage options
• Guide clients through enrollment and application processes
• Answer questions with professionalism, empathy, and care
• Assist clients with policy updates and ongoing service

• Develop long-term client relationships built on trust
• Conduct policy reviews and follow-up appointments
• Provide personalized solutions based on each family's needs
• Maintain accurate records while ensuring compliance with company policies and applicable regulations

• Participate in ongoing virtual training and mentorship
• Strengthen communication, leadership, and client service skills
• Collaborate with a supportive remote team
• Pursue professional development and advancement opportunities

• Work from anywhere within the United States
• Flexible work-from-home lifestyle
• No commuting
• Modern virtual collaboration tools

• Weekly performance-based compensation
• Performance bonuses
• Residual income opportunities
• Leadership advancement opportunities

Compensation is performance-based. Individual earnings vary based on production, performance, and business results.

• Structured onboarding
• Weekly virtual workshops
• One-on-one coaching
• Leadership development programs
• Promotion from within

• Medical reimbursement program for qualifying representatives
• Company-supported life insurance
• Union-supported work environment
• Leadership conferences and professional development events
• Incentive travel opportunities for qualifying team members
• Performance recognition programs

Successful candidates typically demonstrate:

• Excellent communication and active listening skills
• Strong relationship-building abilities
• Positive attitude and willingness to learn
• Self-motivation and accountability
• Problem-solving and critical-thinking skills
• Strong organizational and time-management abilities
• Professionalism, integrity, and empathy
• Ability to work…