Checkout Receptionist

We are looking for a check-out/receptionist to join our front-office team at Health Works Family Medicine. The job is extremely fast-paced and requires excellent customer service skills. A few of the job duties include answering phone calls, scanning, faxing, data entry, and managing schedules. To be successful you should have a pleasant personality, as this is also a customer service role.

Multitasking is essential for this position.

Responsibilities Greet patients professionally at the check-in window
· Check patients in at their appointments - verify all demographic and insurance are correct
· Scanning and updating patient demographics and insurance into EMRManaging all medical record requests
· Answers and directs incoming calls to the appropriate area professionally and politely, by identifying our organization and self Scheduling patient appointments

Calling and rescheduling patient appointments according to the provider schedules

Mailing lab and diagnostic results to patients

Reconciling lab results in the EMR to the appropriate patient chart

Sorting incoming mail to the appropriate location

Assisting with incoming faxes to the office through the EMR and redirecting them to the appropriate location

Other duties as assigned.

Skills Proven work experience as a Receptionist (preferred)
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance

Solid written and verbal communication skills

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude