General Manager - Columbus

General Manager – Columbus

Join Herman Miller as a General Manager in Columbus. Lead innovation, culture, and growth in a company renowned for its design legacy.

Our purpose is design for the good of humankind. Being part of Herman Miller means contributing to a larger mission and supporting causes aligned with our values for a sustainable, equitable, and beautiful future.

• Competitive base salary with commission on shipped items
• Quarterly bonus plan
• Medical, dental, and vision insurance
• Self‑managed vacation, holidays, and parental leave
• 401(k) with 4% company match
• Commuter benefits up to $150/month
• Generous employee discounts

As a General Manager, you will deliver the Herman Miller Client Experience through coaching, demonstrations, quoting, and sales generation. You will train and inspire the team to achieve the store sales plan and maximize store revenue while efficiently managing sales and merchandising.

• Hire, develop, lead, and motivate the team through performance coaching, feedback, and training.
• Foster a great client experience.
• Engage in daily, weekly, and monthly performance management.
• Ensure studio presentation meets visual standards.
• Follow studio operational procedures to maximize profit and control expenses.
• Resolve employee relations issues in partnership with HR.
• Deliver the sales plan.

• 3–5 years of retail management experience.
• Excellent verbal, written, organizational, and interpersonal communication skills with a strong emphasis on listening.
• Ability to inspire team to conduct effective demonstrations in a high‑traffic environment.
• High personal performance standards, integrity, business ethics, and continuous improvement mindset.
• Ability to build relationships and trust with direct reports, peers, and customers.
• Financial literacy and business acumen to manage budgets.
• Experience with POS systems, MS Office, web navigation, and 3‑D rendering programs.
• Ability to move objects >20 lbs and understand safety requirements.

We hire qualified applicants from all backgrounds and abilities. Herman Miller is an equal opportunity employer, including veterans and people with disabilities.

This organization participates in E‑Verify Employment Eligibility Verification and complies with disability laws of applicable jurisdictions. Reasonable accommodations are available for applicants and employees with disabilities.

Mid‑Senior level

Full‑time

Management and Manufacturing – Furniture and Home Furnishings Manufacturing