VP of Customer Success: Scale Ops & Retention
Listed on 2026-10-03
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Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Zipliens is seeking a VP of Customer Success to lead and scale the post‑sale organization as the company grows across verticals and new business lines. Reporting to the Chief Customer Officer, you will own onboarding, adoption, retention, expansion, and the operating infrastructure that makes those outcomes repeatable.
You will build the team, define playbooks and health metrics, partner with Product, Operations, Finance, Sales, and Marketing, and design an end‑to‑end customer journey.
We are currently recruiting a VP of Customer Success:
Scale Ops & Retention for our team in KY, United States.
This is a strong position to take on the VP of Customer Success:
Scale Ops & Retention role at Zipliens.
As a VP of Customer Success:
Scale Ops & Retention, you will play an important part at Zipliens in KY, United States.
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