Security Officer; Unarmed — Lourdes Hospital

Work Hours

• Scheduled weekly hours: 40
• Work shift:
  
  Evenings (United States of America)

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities, including participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

• Protect patients, visitors and staff by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property, including parking lots and decks.
• Enforces policies such as parking regulations, visitation policies, drug enforcement, and tobacco‑free/smoking policies.
• Monitors hospital activity on closed‑circuit television to detect escalating situations.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed, including completion of daily activity logs and incident reports.

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

• Valid driver’s license (required)
  Experience
  • 1‑2 years of security, law enforcement, or military experience (preferred)
  Skills & Abilities
  • Hard/Tech/Clinical Skills
    • Basic skills using Microsoft Word
    • Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body‑worn cameras, soft restraints) in alignment with healthcare regulations and organizational policies.
    • Strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to document incidents and coordinate with clinical teams and law enforcement.
  • Soft/Interpersonal Skills
    • Effective communication
    • Active listening
    • Empathy
    • Conflict resolution
  Non‑Violent Crisis Intervention Training

  Required within 6 months of hire.

  Benefits
  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
  Department

  Security – Lourdes

  Equal Opportunity and Affiliation Statements

  Mercy Health is an equal opportunity employer. It is our policy to abide by all Federal and State laws, as well as the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a) and 60‑741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, protected veteran status, or disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

  If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia;
  Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email