Fire Alarm Technician ITM

Premier Fire & Security, an APi Group Life Safety USA company ,has over 50 years of experience in the fire suppression industry and has expanded its footprint to serve customers throughout the Southeast. Our enduring purpose is Building Great Leaders. We grow our people and our business, invest in the safety and well-being of our teams and communities, and connect through meaningful relationships that fuel progress.

Premier services all aspects of life safety and we have an opening for a Fire Alarm Technician to join our team.

The Fire Alarm Technician is responsible for performing scheduled service, testing, and documentation of fire alarm systems in accordance with applicable NFPA standards, local codes, and company procedures. This role requires knowledge of fire alarm systems and multiple manufacturers' products, along with strong attention to detail, clear written and verbal communication, and a customer-focused approach. The ideal candidate provides accurate reports, compliance documentation, and provides high customers experience and internal teams' collaboration.

What You Will Do

* Perform scheduled service, testing, and routine maintenance of fire alarm and other life safety systems in accordance with applicable NFPA standards, local codes, and company procedures

* Service fire alarm panels, initiating devices, notification appliances, low-voltage wiring, and related equipment to verify proper operation and code compliance

* Identify system deficiencies, performance issues, and repair needs discovered during service and testing

* Communication with customers in a professional and easy-to-understand manner

* Communicate proactively with project, scheduling, and internal support teams regarding job status, delays, site conditions, access issues, and customer needs

* Coordinate with office and field teams to support timely documentation, project closeout, and successful turnover to the customer

* Use scheduling platforms, mobile technology, and company systems to document work performed and complete required timesheets, safety forms, and other paperwork

* Support accurate billing by ensuring service is completed, documented, and closed out properly

* Maintain positive customer relationships by delivering professional, responsive, and safety-focused service in the field

Basic Requirements

* Working knowledge of fire alarm systems, life safety systems, and applicable NFPA codes and standards

* Familiarity with fire alarm control panels, initiating devices, notification appliances, and other critical system components

* Ability and willingness to perform service, testing, and preventive maintenance activities in the field

* Strong written and verbal communication skills, with the ability to clearly document findings and communicate with customers, managers, and authorities having jurisdictions (AHJs)

* Ability to complete required reports and documentation accurately and on time

* Proficiency with personal computers, Microsoft Office, and electronic inspection/reporting systems, with or without reasonable accommodation

* Ability to read, write, and communicate effectively in English

* Valid driver's license and ability to travel to job sites as needed

* Ability to successfully pass a pre-employment drug screen, background check, and reference check

Equal Opportunity Employer, including disabled and veterans.