Web IT Specialist

Current job opportunities are posted here as they become available.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Department:
Information Technology

Pay Grade:
A13

FLSA Status:
Nonexempt

The Web & IT Support Specialist is responsible for managing and maintaining the City’s websites, while providing general IT support to staff and assisting with technology operations. This position emphasizes Word Press website development and administration as a primary function, with additional responsibilities supporting desktop systems and assisting with server environments.

This role is ideal for a candidate with strong web skills and a willingness to learn and grow in systems and infrastructure technologies.

• Administer, maintain, and develop City websites using Word Press
• Design, update, and improve website layout, usability, and accessibility
• Manage themes, plugins, updates, and site security
• Optimize website performance and troubleshoot issues
• Coordinate with departments to publish and maintain content
• Ensure websites meet accessibility and public communication standards

• Assist with maintenance of Linux (Ubuntu) servers hosting web applications
• Support Apache web services and PHP environments under guidance
• Perform basic monitoring and report issues to senior IT staff
• Participate in system updates, patching, and documentation
• Develop skills in server administration over time

• Provide technical support for Windows 11 workstations
• Troubleshoot hardware and software issues
• Assist with workstation setup and deployments
• Provide basic user training and assistance

• Assist IT team with installations and projects
• Maintain documentation for websites and systems
• Follow cybersecurity best practices
• Learn new technologies as needed to support City operations
• Performs other related duties as assigned.

• High School Diploma or GED;
• Associate’s degree in IT, Web Development, or related field OR
• Equivalent combination of education and experience
• 2–4 years of experience in:
  • Word Press development/design (required)
  • IT support or helpdesk (preferred)

• Basic experience with Linux (Ubuntu) and Apache
• Familiarity with PHP, HTML, CSS, or MySQL
• Experience with accessibility standards (ADA compliance)
• Experience in a municipal or public sector environment

• Must maintain a valid State driver’s license.

• Strong proficiency in Word Press administration and website design
• Experience with themes, plugins, and content management
• Basic understanding of:
  • Web hosting environments
  • Linux systems (or willingness to learn)
• Windows 11 and Microsoft 365 support skills
• Occasional after-hours support

• Strong web design and user experience awareness
• Ability to troubleshoot technical issues effectively
• Good communication with non-technical staff
• Ability to learn new systems and technologies
• Strong organizational and time management skills
• Knowledge of PC’s and the ability to install, maintain, and diagnose Microsoft operating systems and application suites.
• Skill in uses computers, notebooks, PDAS, cell phones, printers, test equipment, soldering irons, copy machine, fax machine, cable crimpers, power tools, ladders and the use of regular hand tools.
• Ability to treat all matters within the City of Page for all departments with extreme confidentiality.
• Ability to diagnose, test, maintain, and repair computer desktops, notebooks, peripherals, servers,…