IT Infrastructure Technician - Painesville, OH

Overview

ATTENTION MILITARY AFFILIATED JOB SEEKERS – Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Unless specifically stated otherwise, this role is On-Site at the location detailed in the job post.

Full-time

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience.

Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion.

At Avery Dennison, some of the great benefits we provide are:

• Health & wellness benefits starting on day 1 of employment
• Paid parental leave
• 401K eligibility
• Tuition reimbursement
• Employee Assistance Program eligibility / Health Advocate
• Paid vacation and paid holidays

Join Avery Dennison's Infrastructure & Operations (I&O) team and be a catalyst for our digital future! We are shifting our operating model from reactive support to proactive innovation and strategic value delivery. As a IT Infrastructure Technician (internal Job Title : GTS Specialist), you will be a critical, hands-on IT Technician, driving efficiency, resilience, and a superior digital experience across several sites.

This role is your chance to be known for the innovation you create, not just the infrastructure you manage.

• This role sits at the intersection of operational excellence, emerging technology, and world-class service, providing essential support and strategic partnership.
• Provide Technical & OT Support:
  Serve as the go-to technical expert, resolving complex issues across IT infrastructure (network, hardware, cybersecurity, database) and mission-critical Operational Technology (OT) within our manufacturing sites.
• Drive Process and Innovation:
  Proactively collaborate with colleagues to streamline processes, champion innovative solutions, and ensure that IT changes, including the shift to agile methodologies, are seamlessly adopted by local teams.
• Orchestrate and Deliver Projects:
  Lead the successful execution of IT projects—from hardware refreshes to security rollouts—ensuring they are on-time, within budget, and align with company standards.
• Manage End-to-End Asset Lifecycle:
  Oversee the full lifecycle of IT assets (laptops, desktops, mobile devices, thin clients) from procurement and deployment to maintenance and decommissioning.
• Champion Service Excellence:
  Act as a trusted advisor and business liaison, providing timely, accurate support and advocacy for digital workplace technologies to ensure users have a positive experience.
• Apply ITIL Principles:
  Leverage ITIL best practices for change management, incident resolution, and continuous problem prevention to maintain a highly available and resilient service environment.

Auto req 464593

Minimum Education Required High School/GED

• Qualifications / Additional A high school diploma or equivalent is required; a bachelor’s degree in a business or technology field is preferred.
• Information Technology courses or certification(s) required.
• 3-5 years of hands-on experience performing troubleshooting and problem resolution…