Quality Technician - Day Shift - Painesville, OH

Quality Technician

As a Quality Technician, you'll play a pivotal role in ensuring product excellence. This is a high-impact, independent position where your technical expertise and decision-making drive real results. You'll navigate digital systems, manage critical product dispositions, and collaborate across teams to resolve challenges in real-time. If you're looking for a role that values your initiative, supports your professional growth, and makes a tangible impact on our operations, we invite you to join our team.

The role is from 7am-3pm, M-F.

Core Responsibilities

• Quality Lab Operations:
  Support daily lab functions, manage lab inventory, and facilitate equipment maintenance and calibration.
• Product Testing & Analysis:
  Perform testing and inspections across production stages (including product age and retesting) in compliance with ISO 9001 standards.
• Floor Support:
  Provide guidance to manufacturing teams, troubleshoot quality issues, and assist in root-cause problem solving.
• Data & Documentation:
  Maintain accurate records, manage retained samples, and enter data into our core systems (QIS, MFGPro, Google Sheets, AODocs, and MARS).
• Process Improvement:
  Participate in continuous improvement initiatives (e.g., ELS events) and support quality-related training for manufacturing personnel.
• Operational Excellence:
  Ensure adherence to safety protocols and operating standards to minimize downtime and scrap.

Site & Division-Specific Tasks

• Depending on site location and workflow, you may also be assigned the following responsibilities:
  Supplier Documentation:
  Manage incoming and outgoing Certificates of Analysis (CoAs) and resolve documentation gaps with suppliers and internal testing.
• Customer Support:
  Prepare and distribute test reports, respond to customer inquiries, and act as a key QA contact during audits.
• Risk Coordination:
  Attend tier meetings to communicate testing status and shipment risks.

Safety Standards

• Consistently practice all health and safety policies.
• Maintain a clean, organized work environment.
• Participate in required safety training and lead lab-specific safety initiatives.