Service Technician - Scotland M​/F

Exide Technologies () is an internationally leading provider of innovative and sustainable battery storage solutions for automotive and industrial applications. With more than 135 years of experience, Exide has developed and globally marketed innovative batteries and systems, contributing to the energy transition and driving a cleaner future. Exide Technologies' culture and strategy are centered on recycling, sustainability, and environmental responsibility. The company has 11 manufacturing and 3 recycling facilities across Europe, ensuring resilience and a low CO2 footprint with a local supply chain.

With a team of 5,000 employees, we provide €1.6bn energy storage solutions and services to customers worldwide, every year.

About the job:

To provide service support to customers within a designated area, including installation, maintenance, and repair of equipment, ensuring high levels of customer satisfaction and adherence to safety standards.

What will your daily responsibilities include in this role?

• Carry out installation, repair, and maintenance of batteries, chargers, and associated equipment.
• Diagnose faults and perform corrective repairs on both company and competitor equipment.
• Install and connect chargers and related systems in line with customer requirements.
• Conduct testing (e.g., discharge and impedance testing) and monitor equipment performance.
• Carry out site surveys and produce detailed technical reports.
• Ensure all work is completed in line with Health & Safety regulations.
• Provide customers with guidance on safe and effective use of products.
• Maintain accurate job records using company systems (e.g., handheld/iPad devices).
• Support customer training and product demonstrations where required.
• Ensure service vehicle is stocked and maintained to enable first-time fix.
• Promote company products and services professionally at all times.

What we ask for:

• Strong customer focus and communication skills
• Ability to work independently and use initiative
• Problem-solving and fault-finding capability
• Attention to detail and ability to meet deadlines
• Team working and flexible approach
• Ability to work under pressure
• Experience in electrical or field service environment
• Full UK driving licence
• Strong technical aptitude

• Bonus linked to revenue, full attendance
• Health plan
• Long service awards
• Life insurance
• Holidays (25+)

United Kingdom, SCOTLAND