Receptionist, Administrative​/Clerical

Receptionist role at H&R Block

Overview:
At H&R Block, we believe in the power of people helping people. Our Purpose is to provide help and inspire confidence in our clients, associates, and communities. We strive for a high-performing, connected culture where everyone belongs. We are pursuing Block Next—our long-term transformation focusing on innovation, client experience, and sustainable growth.

As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Ensure all clients' needs are met during service, in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience in a fast-paced environment
• Customer service experience
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with Microsoft Office

We invest in our people by supporting their health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support
• Discounts on everyday items and services
• Benefits with eligibility:
  Medical coverage, 401(k) plan, and Employee Stock Purchase Plan

We are committed to a Connected Culture where trust, care, and connections help everyone feel safe bringing their authentic self to work and belonging to a larger team. You will work in an exceptional environment recognized on Best Companies lists and supported by colleagues who help each other grow.

H&R Block is an equal opportunity employer. We welcome diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefits described above.

• Pay range: $11.00 - $27.00 per hour