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Specialist - Technical Support NE

Job in Palatine, Cook County, Illinois, 60251, USA
Listing for: Harper College
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Overview

Responsible for providing college-wide training, support, and delivery of technological solutions. Supports and implements end-user technology needs. Acts as a liaison between the user community and Information Technology, delivering outstanding customer service in person, online, or by phone.

Responsibilities
  • Provide training and support for end‑user technology.
  • Implement and support technological solutions across the college.
  • Serve as liaison between user community and IT.
  • Deliver outstanding customer service via in-person, online, or phone.
Requirements
  • Ability and willingness to work outside of normal and traditional hours.
  • Entry‑level seniority.
  • Employment type:

    Other.
  • Job function:
    Information Technology.
Working Hours
  • Monday – Thursday: 10:00 am – 4:30 pm
  • Friday:
    Off
  • Saturday: 8:00 am – 1:00 pm
Position Details
  • Location:

    Schaumburg, IL
  • Salary: $45,000 – $65,000
  • Industry: Education Administration Programs
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