Customs Entry Specialist

Customs Entry Specialist I

AIT Worldwide Logistics is currently seeking a Customs Entry Specialist I.

The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, along with at least one year of customer service, general office, or data entry experience.

• Administrative tasks in the import operations department, servicing clients and their suppliers, providing customer service, and maintaining revenue for the client base and contracted vendors.
• File break-down, classifying data entry, photocopying, scanning, and assembling entries; handling import air recoveries, check cutting, and delivery order creation.
• Auditing commercial documents and applying harmonized tariff schedule codes for accurate duty assessment to meet all federal requirements.
• Reviewing documents for accuracy, verifying country of origin/export, IOR, terms of sale, and value to ensure compliance with federal regulations.
• Daily follow‑up on documentation discrepancy issues, requiring effective troubleshooting and communication skills with customers and foreign origins.
• Other tasks as assigned by supervisor or manager.
• May require weekend or holiday schedule on a departmental rotation basis, as needed by operation and account requirements.
• Wage range: $20.70–$28.60 (varies by geography based on knowledge, skills, and experience).

• Team player who works well with others and respects teammates.
• Strong work ethic with ownership, independence, accountability, and autonomy.
• Growth mindset: passionate about craft, always improving, open to change and new ways of doing things.
• Customer service focus: building relationships with internal and external customers.

• 2–5 years of Entry Writing experience, including 1–2 years in CHB or Imports.
• High school diploma or equivalent certificate required.
• Accurate and rapid data entry with multitasking ability.
• Proven customer service skills and problem‑solving ability.
• Proficiency in Microsoft Office and Outlook.
• Strong organizational skills.
• Excellent verbal and written communication.
• Professional image to customers and positive representation of AIT.

In addition to base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits include medical, prescription, health savings account, flexible spending accounts, dental, vision, life, AD&D, disability, supplemental health, employee support, paid parental leave, pet insurance, 401(k), tuition reimbursement, vacation (10–20 days depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for veterans) annually.

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding market access worldwide. For more than 40 years, the Chicago‑based supply chain solutions leader has built a global network and trusted partnerships across many industries. With scalable technology, AIT offers door‑to‑door deliveries via sea, air, ground, and rail, plus customs clearance, warehouse management, and white‑glove services.

Entry level

Full‑time

Management and Manufacturing

Transportation, Logistics, Supply Chain and Storage

Work Location:

Wood Dale, IL

Wage Range: $20.70–$28.60 (varies by geography)

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630‑766‑8300 ext 5218.