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Member Experience Advocate

Job in Palatka, Putnam County, Florida, 32177, USA
Listing for: Radiant Credit Union
Full Time position
Listed on 2026-06-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR
Job Description & How to Apply Below

Radiant Credit Union is looking for a Member Advocate Representative in Palatka, FL, to assist members with their requests via phone, chat, or text. You will play a pivotal role in ensuring customer satisfaction by responding to inquiries about services and resolving issues.

Ideal candidates will have 1-3 years of relevant experience and a high school education or GED. Strong interpersonal skills, including courtesy, tact, and diplomacy, are essential. The role is on-site and may require some physical activities.

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