Quality Lab Technician

Reporting to the Quality Manager, the Lab Technician is responsible for providing quality and technical support to Manufacturing by ensuring raw material, process and product quality tests are performed in a timely manner to meet standards and surpass customers’ expectations.

- This support also includes monitoring process parameters, assisting with plant trials on new materials, equipment or products and assisting with the investigation of quality defects (internal and external).

- The Lab Technician provides training to personnel on quality testing and product specifications

ESSENTIAL DUTIES -

• Learn and perform all quality tests per SOP, and the function and use of laboratory equipment.

• Performs laboratory testing on a routine basis per the Control Plan, including data entry into the Quality Systems to ensure raw material, in-process and finished product quality meets Regulatory, internal and customer requirements and specifications.

• Assists with investigation and resolution of quality defect production (internal culls) and escapes (customer complaints) with Senior Quality Team members.
  
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• Assists Senior Quality Team members with control, evaluation and disposition of product and raw materials, under testing or on hold including retesting and data entry as needed.

• Know how to use testing equipment and ensure correct technique is used by production testers.

• Assists with trials conducted to evaluate and implement new materials, processes, equipment or products.

• Assists in monthly calibration of feeders, pumps etc.

• Additional testing as required under direction of Quality Team.

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OTHER DUTIES AND RESPONSIBILITIES -

• Follows all safety policies, procedures and programs; is responsible for individual safety and the safety of others.

• Complete all required CT/Saint-Gobain trainings within required time.

• Adheres to Certain Teed / Saint-Gobain Attitudes and sets example for others.

• Abides by the policies, procedures and work rules established by the plant.
  
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• Establishes and maintains the highest degree of housekeeping and 5S (Sorting, Straightening, Shining, Standardizing, Sustaining) to realize a professional and efficient work environment.

• As a representative of the company, conducts oneself in a professional manner during regulatory agency inspections as well as during customer and vendor interactions.

• Become familiar with plant manufacturing process.

MINIMUM KNOWLEDGE AND SKILLS REQUIRED

• High School Diploma or equivalent (GED) or 2-3 years manufacturing experience

• Able to work efficiently both independently and in a team environment with minimal supervision.

• Experience with mathematical calculations.

• Detail
  - Ability to work fast and accurately oriented.

• Good reasoning/mechanical aptitude; ability to use various gauges.

• Computer familiarity.

• Ability to clearly communicate both verbally and in writing.

• Must be well organized and have the ability to manage and prioritize several tasks at one time.

• Must understand good time management and be able to multi-task.

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PREFERRED OR DESIRED QUALIFICATIONS -

• Post-secondary technical degree/diploma coupled ideally with Quality Control/Quality Assurance experience in a manufacturing environment-

• Knowledge of SPC techniques and process instrumentation

• Knowledge (or previous experience) of World Class Manufacturing systems (WCM)

• Manufacturing experience in a team based environment.

• Familiarity with Safety Programs in a manufacturing facility

• Good understanding of general chemistry and gypsum wallboard manufacturing process, quality and board specifications.

• Ability to communicate quality objectives and results to the Operators/Technicians on the floor to effect actions that contribute to improvement of quality

• Ability to use or learn WCM (e.g. Q-EWO, QK, OPL, etc.) and seven basic QC tools (e.g. Pareto chart, check sheet, etc.) to analyze and implement quality and process improvement initiatives

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ATTITUDES / SOFT SKILLS

• Self-starter, motivated, conscientious; able to move to the self-directed quadrant of situational leadership (i.e. take initiative to investigate first before just asking)

• Responsible and congenial personality; will have to deal with all levels of supervision and hourly employees

• Must be…