Direct , Treasures Services Executive Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage.

Our financial solutions are not only the best in the business – they were made just right for you.

• Provide exceptional customer service and support to Treasures clients, ensuring their banking needs are met efficiently and effectively
• Process and manage a variety of banking transactions, including deposits, withdrawals, fund transfers, and account maintenance
• Assist with the resolution of client inquiries and concerns, escalating complex issues to the appropriate team or department as needed
• Maintain accurate and up-to-date client records and documentation
• Collaborate with other teams within the Consumer Banking Group to ensure seamless service delivery
• Adhere to all relevant policies, procedures, and regulatory requirements

• Have experience in a customer service or back-office role within the banking industry
• Strong communication and interpersonal skills, with the ability to interact with clients from diverse backgrounds
• Excellent attention to detail and problem‑solving abilities
• Proficient in the use of relevant banking systems and software applications
• Ability to work in a team environment and adapt to changing priorities
• Commitment to providing exceptional customer service and upholding the bank's values and standards

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Palembang 2 Branch

Contract (Fixed Term)

Full time