Commercial Support Intern - Agrifood Certification Services

Location: Palermo

Commercial Support Intern - Agrifood Certification Services
Posting Date: 22 May 2026

City:
Palermo

Location:

Palermo, Italy, 90139

Contract Type:
Internship

Division:
Italy Food Certification

Level of experience:
Intern

RINA is currently recruiting for a Commercial Support Intern - Agrifood Certification Services to join its office in Palermo, Italy within the Italy Food Certification Division.

Mission
The Commercial Support Advisor plays the role in the administrative aspects of customer interactions, offer management, and basic pricing. This position supports the commercial team's efforts to provide efficient and effective services to clients while ensuring accurate record-keeping and contributing to marketing intelligence efforts.

Key Accountabilities
Customer Data Management

Support the maintenance of accurate and updated customer records within the company database, with specific reference to Agrifood clients and related services.

Assist in ensuring completeness and reliability of customer and commercial data, in line with internal procedures.

Offer Preparation and Pricing Support

Support the preparation and issuance of commercial offers related to Agrifood certification, assurance, and related services.

Assist in collecting and organizing the information required for quotation development, including customer data, service scope, and commercial inputs.

Commercial and Administrative Support

Provide operational and administrative support to the commercial team in the management of Agrifood certification service activities.

Support document preparation, data entry, opportunity tracking, and the orderly management of commercial information.

Customer Communication

Support communications with clients regarding offers, service information, pricing elements, and general commercial updates.

Ensure timely and professional follow-up on customer requests, in coordination with the commercial team and relevant internal functions.

Data Analysis and Reporting

Assist in the analysis of sales data, customer portfolio information, and market trends related to Agrifood certification services.

Support the preparation of reports and dashboards for the monitoring of pipeline, customer activity, and commercial performance.

Documentation and Record Keeping

Support the maintenance of accurate and well-structured records related to customer interactions, commercial offers, and service requests.

Assist in documenting quotations, pricing details, and other relevant commercial information.

Credit Control and Recovery Support

Support the monitoring of outstanding receivables and aging reports related to the assigned customer portfolio.

Assist in follow-up activities concerning overdue payments, in alignment with company guidelines and under the coordination of the relevant functions.

Education
Bachelor’s Degree in Business Administration Finance Management or Agriculture/Agronomy/Food Technology

Qualifications

Initial experience, such as internships, academic projects, or extracurricular activities in customer data management, sales support, or administrative roles, preferably gained within the Agrifood sector, is considered an advantage but is not mandatory.

Strong interest in commercial support activities and in developing a career within the Agrifood sector.

Good knowledge of Microsoft Office Suite, particularly Excel, Word, and Outlook.

Familiarity with CRM systems and digital tools, or willingness to quickly learn how to use them effectively.

Good organizational skills, with the ability to manage multiple tasks and work accurately in a dynamic business environment.

Strong attention to detail and accuracy in handling customer data, commercial documentation, and internal records.

Good communication and interpersonal skills, with the ability to interact professionally with clients and internal stakeholders.

Analytical mindset, with the ability to support reporting, data analysis, and commercial monitoring activities.

Basic understanding of administrative processes and document management.

Awareness of confidentiality, data protection, and proper record-keeping principles.

Interest in Agrifood supply chains, certification, sustainability, and related business services.

Familiarity with RINA services will be considered an advantage; however, a strong willingness to learn about the company’s service portfolio is essential.

Proactive attitude, learning agility, and motivation to grow in a commercial and customer-oriented role.

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

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