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Mortgage Support Specialist – Customer Care

Job in Palm Bay, Brevard County, Florida, 32905, USA
Listing for: Firstsource
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Firstsource in Palm Bay, FL is seeking a Mortgage Customer Specialist to assist homeowners with catching up on loan payments. This in-office role emphasizes compassionate customer care and adherence to company guidelines. You will identify needs, handle inquiries, and work with multiple departments to resolve issues promptly.

The position requires at least one year of call center experience and strong customer service skills. Strong multitasking and reading notes in the system are essential.

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